Campground Policies, Bylaws, Conditions and Emergency Plan
FOR ALL CAMPERS AND CAMPSITE VISITORS
POLICIES, BYLAWS, TERMS, CONDITIONS AND EMERGENCY PLAN
TERMS AND CONDITIONS
Revelstoke Campground by Pinnacle Lifestyles. Terms and Conditions
I agree, and shall cause my children, invitees and guests, to abide by the Park Rules, including those rules and policies published at www.PinnacleLifestyles.ca, current or future posted at the premises or otherwise communicated in any manner by Pinnacle Trails Management.
Further, I agree I have read and understand the emergency procedures manual which can be found [insert link]
View campsite rules and policies [insert link]
Site Selection and Confirmations
I hereby confirm and understand that the Revelstoke Campground property is currently offering camp sites for long term lease. In the event that my campsite is leased prior to my arrival it may result in my campsite being unavailable. Revelstoke Campground will first elect to relocate you to a comparable site at the same cost. If however, no comparable sites are available you maybe reallocated to the most comparable site that is available which may result in a partial credit of your stay and the sole discretion of management. Finally I understand that if there is no availability of any sites for my stay may be fully refunded with as much notice given as possible my management. I expressively disclaim any opportunity for any legal action or defamation in connection with the cancelation of my reservation as a result of the lease of my lot.
Cancelation Policy
I further understand and agree that Revelstoke Campground does not give credit or refunds due to the discomforts of nature. Revelstoke Campground's refund policy varies, depending on the timing of the cancellation notice in advance of the reservation date, as follows:
• Cancelations for any reasons, at the option of the purchaser shall be subject to following refund policies.
• Reservations cancelled more than 14 days in advance of arrival will be refunded 100% subject to a $25 cancelation fee.
• Reservations cancelled between 14 and 7 days in advance of arrival will incur a cancelation fee of 20% of the reservation stay.
• Reservations cancelled between 7 and 3 days in advance of arrival will incur a cancelation fee of 50% of the reservation stay.
• Reservations cancelled less than 72 hours notice before arrival will forfeit a refund of any kind.
Liability Waiver
As a participant or supervising adult in a recreation activity, I am responsible for acting within the limits of my ability and heeding all warnings regarding participation in the activity. I will maintain control of myself and any equipment while participating in the activity and will refrain from acting in any manner that may cause or contribute to injury to myself or to others.
I HEREBY RELEASE, WAIVE, DISCHARGE AND COVENANT NOT TO SUE Revelstoke Campground, its owners and agents (collectively, Pinnacle Lifestyles' Management), from any and all liability to me, my children, my invitees/guests, personal representatives, pets and heirs for any loss or damage on account of injury to person (including death) or loss or damage to property relating to, or arising out of, use and occupancy of the Pinnacle Trails Resort Inc., including but not limited to facilities, golf carts, amenities, lake, water park, sauna, driving range, mini-golf, atv trails, walking trails, food and beverage services, store products and any other amenities not listed above (collectively, the Premises) and any dangers and hazards associated with acts of nature such as changing weather conditions; high winds; thunder and lightning; temperature fluctuations; falling trees; tree limbs, ice; or encounters with wildlife.
I HEREBY AGREE TO INDEMNIFY, SAVE AND HOLD HARMLESS Revelstoke Campground, Pinnacle Lifestyles and each of them, from any loss, liability, damage or cost (including attorney fees) they may incur due to injury (including death), damage or loss of property relating to use of the Premises by me, my children, and/or my invitees/guests or due to any incidents that may occur during my stay. I understand that, although Revelstoke Campground makes every reasonable effort to provide a secure environment, the security of my person, my belongings, and all persons registered in my party is my sole responsibility.
As a courtesy, our employees, if so requested, may assist with directing you to your designated campsite. It is your sole responsibility to ensure that the site will accommodate your specific trailer/RV and that you will not hit any branches, bollards, trees, etc. when positioning your RV on the campsite. You agree to indemnify and hold Revelstoke Campground, its owners and agents (collectively, “Pinnacle Lifestyles' Management”) harmless from any loss, liability, damage or cost (including attorney’s fees) that may result from an employee assisting or directing you onto a campsite. Furthermore, you release, waive, discharge and covenant not to sue or defame Pinnacle Lifestyles' Management for any and all liability, loss, or property damage relating to an employee assisting/directing you to your site.
I HEREBY AGREE TO INDEMNIFY, SAVE AND HOLD HARMLESS Revelstoke Campground, Pinnacle Lifestyles and each of them, from any loss, liability, damage or harm (including attorney fees) they may incur due to injury (including death), damage or loss of property relating to purchase of any food and beverage on the property.
Outstanding Balances
I understand that I am and remain personally liable to pay the total amount of my reservation prior to my scheduled check-in date, or at such earlier date communicated to me. If I fail to pay the total due, I agree that Revelstoke Campground may charge any remaining balance (in additional to any damage charges or other amounts owed under these Terms and Conditions) to any credit or debit card on file with my reservation. Any amounts due after 30 days will be subject to the maximum late charge permitted under provincial law. I further agree that if I had any charges for the general store, food and beverage, concierge service and additions to be charged to my any credit or debit card on file with my reservation.
Private Property
The Premises are privately owned and the REVELSTOKE CAMPGROUND BY PINNACLE LIFESTYLES' MANAGEMENT RESERVES THE RIGHT TO REFUSE SERVICE to anyone for any reason except for those prohibited by law. REVELSTOKE CAMPGROUND BY PINNACLE LIFESTYLES' MANAGEMENT reserves the right to require any person or party it deems necessary, to leave the campground based on violations of Park Rules or behavior management deems inappropriate or disturbing to others. Harassment or mistreatment of our staff or other guests, including but not limited to, racist comments or hate speech, will not be tolerated under any circumstances. I have read this notice and agree to it as well as all Revelstoke Campground Rules and regulations. In addition, I understand that I am responsible for the actions of all persons registered in my party, including any children, and any guests that visit during my stay.
On behalf of each person in my party, I grant Revelstoke Campground and its affiliated entities and promotional partners the right to include any photographic, video and other visual portrayals of each person in my party in any medium and for any purpose.
Additional Terms for Rental Suite Units
I understand and agree as follows:
• At departure, the rental unit is to be left in a reasonably clean condition (broom swept), garbage is to be removed from the rental unit and placed in an outside dumpster, all kitchens and kitchenettes are to be left clean, all dishes are to be washed and put away, and the microwave, fridge, stove and countertops are to be wiped clean; otherwise, Pinnacle Trails Resort Management may charge my credit card with a $125 cleaning fee. I understand and agree that if I leave the rental unit in an unreasonably filthy condition, permit a pet to occupy a rental unit not designated as pet-friendly or smoke in a rental unit, Revelstoke Campground may charge my credit card for the cost to professionally clean the rental unit ($250 minimum charge).
• All damages to the rental unit, whether caused by myself, my children, guests or pets, will be disclosed to the registration office immediately or at checkout. All damages occurring to the rental unit during my stay will be charged to my credit card after a thorough inspection has been made by Revelstoke Campground. Damages for which I will be responsible include, but are not limited to: lost key(s), broken/lost TV remote controls, broken items, discharged fire extinguishers (if not used for a fire), damaged/dented/bent appliances, furniture, cabinetry or dishes, writing on walls or bedding, and ripped or torn mattresses or covers.
Animal Waiver
I hereby agree to the following regulations and conditions relating to my dog or other animal while camping at Revelstoke Campground with my animal.
• Excluded Areas. I agree to keep my dog out of the following areas including, but not limited to, food and beverage areas, the sauna and sauna deck, playgrounds and pavilions, store and office and upper rental suite.
• Excluded Dogs. I agree that the Campground has the sole discretion to exclude dogs. The basis for exclusion may include, but is not limited to the following: breed-specific exclusions; due to their young age are exempted from provincial or local law vaccination requirements; are sick; are in heat; are aggressive, vicious, dangerous or potentially dangerous; require muzzling; or are easily frightened or sensitive, resulting in disruptive behavior (such as fighting or biting) in response to a stimulus.
• Supervision. I agree to keep my dog on a leash or in a carrier while in all public areas of the Campground. I further agree to have my dog with me or a designated individual at all times, and understand that I may not leave the dog unattended in the cabin or at the campsite. I agree to prevent noise or any other disturbance by my dog, in the interest of other guests at the Campground.
• Vaccinations. I represent and warrant that my dog is up to date on all vaccinations (including rabies and distemper) and flea treatments.
• Disturbances. I agree that, should my dog create any disturbances, which cause complaints to be made to the management by other guests or employees of the Campground, at the request of a Campground employee, I will immediately make arrangements to house my dog elsewhere outside the Campground. Additionally, I understand and agree that if I do not find alternative housing for my pet after being asked to do so, I will be asked to leave the Campground and will not be issued a refund.
• Assumption of Risk and Release. I understand that my permission to have my animal at the Campground with me is a privilege and not a contractual right. Such permission is expressly conditional upon my adherence to the terms of these rules and other rules in effect at any given time. I understand that the Campground may revoke such permission at any time for any reason. Additionally, I hereby assume all responsibility of risks, injury, damage, other harm that may occur while my dog is at the Campground or caused by my dog. Further, I hereby knowingly and voluntarily expressly release and discharge the Campground, its owner, its agents, its parent companies, members, managers, directors, officers and employees (“Released Parties”) from any and all claims, damages, liabilities, injuries, demands, or causes of action, both present and future, whether known, unknown, anticipated or unanticipated, that me or my guests or invitees may have against any of the Released Parties arising out of or incident to my dog’s presence in the Campground, whether arising from any act or omission, whether negligent or otherwise, of me, my dog and/or any guest or invitee. I further agree to indemnify each of the Released Parties for any and all such claims, damages, liabilities, injuries, demands, or causes of action, including costs, expenses, and attorney’s fees arising as a result of or related to the presence of the dog at the Campground. This provision shall be enforceable to the fullest extent of the law.
• Acknowledgment. By signing below, I acknowledge that I have read the foregoing Assumption of Risk & Release and fully understand its provisions and implications. My execution of this Release is entirely voluntary and intended to be binding on my heirs, executors, legal representatives and assigns.
I have read this Animal Waiver and understand it is my responsibility to abide by the Rules. I further understand that it is my responsibility to ensure that my guests and invitees also comply with the Rules. Failure to adhere to the policies and rules set forth herein may result in my removal from the Campground without a refund.
COVID-19 Waiver
In light of the global pandemic associated with COVID-19, everyone shares in the obligation to observe certain requirements and guidelines to help keep themselves and others safe within your shared community. In particular, I represent that I have not tested positive for COVID-19 within the last two weeks and I have not been in direct personal contact with someone who has tested positive for COVID-19 within the last two weeks either. Further I represent I have not had any symptoms in the last 14 days and do not currently have such symptoms as disclosed by the provincial and Federal governments. If I do test positive for COVID-19 or come into contact with someone who has, or if my temperature exceeds 38.0 degrees Celsius and I experience other COVID-19-related symptoms, I agree that I will not seek to enter the resort/community until I am no longer symptomatic for ten straight days.
I agree to observe the safety requirements within the resort/community spaces -- including wearing a personal mask when required, and observing required routes of circulation, occupancy limitations, social distancing and sanitization requirements.
Further by signing below I HEREBY AGREE TO INDEMNIFY, SAVE AND HOLD HARMLESS Revelstoke Campground, Pinnacle Lifestyles and each of them, from any loss, liability, damage or harm (including attorney fees) they may incur due to injury, sickness (including death), damage or loss of income relating to any exposure to COVID-19 on the premises. While the resort takes precautions to limit such risks by participating in activities at the Resort and the use of the amenities, including the presence in a public setting I understand that exposure is possible and I am participating in a high risk activity.
EMERGENCY PREPAREDNESS & EMERGENCY PLAN
EMERGENCY PREPAREDNESS AND RESPONSE PLAN
Effective March 2021
Resort Developer: Pinnacle Lifestyles
Address:
2411 KOA Road Revelstoke, BC V0E 2S0
Manager:
T.B.A.
Manager Contact
1 250 837 2085
Emergency Contact
911
All pages of this plan are living documents, to be updated, and signed off as circumstances change and/or reviewed monthly.
Emergency and Other Contact Numbers
RV and Resort Fires
Tornados/High Winds, Lightning, and Flood
On-Site Emergency Equipment
Checklist for Emergency Procedures
First Aid Procedures and Sample First Aid Kit
Appendix A: Site Map & Numbering
Appendix B: Evacuation Plan
Appendix C: Muster Points
Appendix D: Area Site Map
PROPERTY CONTACT INFORMATION
Site Manager
Rob Coes
(780) 723-2287
Assistant Site Manager
TBA
TBA
Owner Representative
Tom Wach
(403) 612-7799
Emergency Ground Service (Ambulance)
911
Fire Department
911
RCMP
911
RCMP Administration (Edson)
1-780-723-8800
Hospital (Edson Healthcare Centre)
1-780-723-3331
Forest Fire (Alberta)
1-780-310-3473
Yellowhead County Office (Utilities, Bylaw Enforcement, Transportation)
1-780-723-3221
Alberta Environment
1-800-222-6514
Dangerous Goods/Disaster Services
1-800-272-9600
Poison Control Centre
1-800-332-1414
Report a Poacher (Alberta)
1-800-642-3800
STARS (Emergency Air Ambulance)
1-888-888-4567
Contact Numbers
• Ensuring campfires are extinguished properly remember (Soak It. Stir It. Soak It Again)
• BBQ’s are safely placed away from potential hazards and grease pans are properly cleaned
• Propane is stored only in the designated areas according to the Pinnacle Trails Resort Bylaws
• Ignitions of motor vehicles and recreational vehicles are turned off when not in use
• Heating Mechanisms are not used unless allowed according the to Pinnacle Trails Resort Bylaws
• Keep matches, lighters and candles away from small children.
• Make sure everyone knows how to use emergency exits and fire extinguishers
• Make sure your heating and electrical systems are working properly and maintained and carefully follow the instructions.
• Do not overload your electrical outlets.
• Ensure your fire alarms are in working order regularly.
• Located the nearest fire extinguisher.
• Get everyone out of the RV immediately.
• Do not take any belongings with you.
• Call 911 (if the fire is not extinguished)
• Give your name, site number and contact number to emergency services
• Describe the type of fire (wood, chemical, electrical etc.)
• State if there are any known injuries
• If safe turn off the electricity and propane on the campsite
• Tell all surrounding residents of the impending danger
• Ensure all guests have been evacuated from the campsite and surrounding campsites
Tornado or High Winds
Tornado Warning – signifies a tornado has been sighted by weather radar. Take shelter immediately.
• Go to the lowest floor of a sturdy, nearby building if available, if this is not an option then lie flat in a nearby ditch or depression and cover your head with your hands.
• Be aware of flying debris, potential flooding, and fire.
• Seek shelter in a sturdy building, automobile, trailer, or motor home. Avoid isolated trees.
• Avoid contact with any body of water.
• Avoid using electrical equipment or appliances.
• Have several escape routes planned.
• When rising water threatens, move your RV to higher ground.
• Never drive through flooded roadways. Do not bypass or go around barricades.
• Take your Emergency Disaster Supplies Kit with you.
• Return to your RV site only when authorities say the danger of more flooding is over.
• If fresh food has come in contact with flood waters throw it out.
• Do not reconnect to water, sewer or electric until park management has authorized you to do so.
First Aid Supplies Onsite
• Located in the main site office.
• Located in the main site office.
• Located in the main site office.
• A landline telephone will be located in the main site office.
Checklist for Emergency Procedures
Planning Checklist
Meet with your family and guests regularly and discuss why you need to prepare for emergency situations. Explain the dangers of fire, sever weather and medical emergencies to all family members and discuss the steps that need to be taken. The following may be used in creating your own family plan:
• Discuss what to do in an evacuation.
• Pick an alternative location to meet in the event a family member cannot return to a campsite.
• Pick one out of province and one local friend or relative family members can in the event of an emergency.
• Instruct family members to have a battery powered ratio for emergency situations.
• Trac children how and when to call 911 and their emergency contact.
• Train in basic first aid and CPR procedures.
• Prepare a disaster supply kit.
• Learn and review the resorts evacuation routes.
Emergency Supply Checklist
Residents and guests are encouraged to be prepared for emergency situations. This includes preparing and inspecting an emergency supply kit at least once per year. Although many items for short term emergencies are available at the resort, some items you may want to consider having available include:
• 3-5 gallons of fresh drinking water
• Emergency food supplies (2-3 days for you and your family such as dry and canned foods)
• Matches and lighters.
• Blankets or sleeping bags.
• First Aid kit
• Waterproof covers and tarp
• Additional clothing for each family member (including clothing for cold weather)
• Flashlight and batteries
• Standard first aid kit
• Fire extinguisher
• Candles
• Pocket knife and tools (screwdriver, plyers, hammer, shovel)
• 50 ft or utility rope
• Sewing kit
• Whistle
• Tape
• Baby supplies (spare formula, batteries, baby food)
Although many of these supplies may never be needed given the location of the resort and availability of nearby amenities it is always a good idea to be prepared for an emergency situation.
First Aid Procedures and Sample First Aid Kit
First Aid Procedures
• In the case where injuries are severe and movement could cause further injuries, do not move the injured.
• Stay calm and get help from a “by-stander” to report the emergency to the appropriate authority based on the nature (i.e., Fire, serious injury, etc.)
• Make the injured person(s) as comfortable as possible and wait for emergency personnel.
• 2 & 4-inch sterile gauze pads (4-6 each)
• Hypoallergenic adhesive tape
• Triangle bandages (3)
• 2 & 3-inch sterile roller bandages (3 rolls each)
• Scissors
• Tweezers
• Needle
• Moistened towelettes
• Antiseptic
• Thermometer
• Tongue blades (2)
• Tube of petroleum jelly or other lubricant
• Assorted sizes of safety pins
• Cleansing agent/soap
• Burn gel & dressings
• Latex gloves (2 pairs)
• Sunscreen
• Aspirin
• Syrup of Ipecac
• Activated charcoal (use only if advised by the Poison Control Center)
Appendix A
Pinnacle Trails Resort Map – Site Numbers
Appendix B
Pinnacle Trails Resort Map – Evacuation Plan
Appendix C
Pinnacle Trails Resort Map – Muster Points
NIGHTLY RULES AND POLICIES
MARCH 2021
Pinnacle Trails Resort Inc. (the” Resort”) is a year-round opportunity for individuals and their families to enjoy the camping experience. The Resort offers the opportunity for nightly rentals as well as an opportunity for its residents through a long-term lease to enjoy the resort. Management’s goal is to provide a safe and fun family friendly atmosphere for all of our residents and guests.
The Resort shall operate on a year-round basis, however certain sites are only available with limited services during the winter months. Seasonal lots shall be open with full services from May 1 – October 10th, subject to change based on unusual weather conditions at the sole discretion of the property manager (the “Summer Season”). There shall be a number of amenities offered to our tenants picnic areas, community fire pits, swimming pool and many others. The Resort also features surrounding amenities including ATV trails, snowmobiling, mountain biking and horse back riding. Additional amenities can also be found in the town of Revelstoke located approximately 5 minutes away.
By accepting the terms and conditions you herby accept to abide by the rules and policies contained herein. Tenants and Guests are responsible for any damage or injury caused by themselves, their children and/or pets. Tenant assumes any and all risks associated with the foregoing and agrees to hold the resort, its owners representatives and agents harmless from and indemnify them against the same.
The resort is not responsible for personal injuries or damage, loss or theft of any personal property or vehicle. We reserve the right to evict any person(s) who does not comply with the rules and policies.
• Check-In Time: 4:00 PM
• Check-Out Time: 11:00 AM
• Quiet hours are from 10:00 PM to 8:00 AM.
• Please be courteous to other guests around you. Loud music or objectionable noise is not allowed at any time. Inconsiderate guests will be evicted from park.
• Office hours of management shall be Mon-Friday 8 am to 8 pm, Saturday and Sunday 10 am to 7 pm during Summer Season. Residents may contact the property manager directly.
• Late Check-Out Policy The front desk may be able to arrange a late checkout, if available. Additional fees may apply. In order to ensure availability for incoming guests, please plan prompt departures.
• Quiet hours shall be observed from 10:00 p.m. to 8:00 a.m. week days and 11:00 p.m. to 9:00 a.m. weekends. Each resident shall be particularly considerate of the comfort and convenience of his or her neighbors. At all times radios, televisions or similar equipment shall be kept at reasonable noise levels in consideration of their neighbors. Loud or boisterous parties or noise will not be permitted upon any lot or within the resort.
• No more than one recreational vehicle shall be situated upon a single lot.
• Lot numbers and signs must be visible at all times.
• Profanity or violence towards other guests or Resort staff will result in immediate eviction from park.
• Guests violating rules that results in eviction notice will not receive any refunds for their stay.
• Plastic tarps shall not be used to cover recreational vehicles or park models or other chattels on a lot. Custom fit covers are allowed.
• Overnight accommodation or sleeping shall not be permitted in any secondary vehicle.
• ATV’s, snowmobiles and other non-highway recreational vehicles shall be stored in a shed on the property or in designated parking areas. Each lot shall not store more than 1 off highway vehicle.
• The Resort is in a natural wildlife habitat area. There are coyotes, birds of prey and reptiles. All guests should ensure pets and small children are supervised at all times.
• All connections from a recreational vehicle to the water system must have a water regulator and back flow water protector installed.
• All Motorhomes, RVs or Travel Trailers must be in good working order and appearance.
• Visitors are not permitted to stay overnight. All visitors are required to leave by 10:00 PM.
• A garburator shall not be used in the recreational vehicle.
• Residents may not flush any solid waste (diapers, tampons etc.) into the septic system. If such items are flushed and result in damage to the septic system the cost of the repairs shall be the sole responsibility of the resident.
• Each resident is required to insure their own property and recreational vehicle upon their lot, inclusive of third-party public liability for a value not less than $1,000,000.00 or such greater amount as the resident’s association shall specify from time to time.
• Residents shall be responsible for the conduct of their families, guests or other persons they permit to use the resort or the resident's lot. They shall be responsible for the full value of any loss or damage to the property, equipment or facilities willfully or otherwise defaced, injured, damaged or destroyed by their families, guests or other persons the resident permits to use the resort or the resident's lot.
• The use of electric golf carts, licensed motorcycles and scooters as transportation is allowed. You must be at least 16 and have a driver's licenses to operate any motorized vehicles including electric golf carts on resort property. Any motorized vehicle including electric golf carts must have liability insurance (golf cart liability endorsement on home insurance policy) to operate within the resort and if being operated after dark must have headlights.
• Motor vehicles must be parked on the designated lot in front of the recreational vehicle and not on roadways, pathways, natural common areas or other grassed or natural areas. There shall be no washing of motor vehicles within the resort, which shall include off highway vehicles. Off highway vehicles may be washed in the designated wash station only.
• There is a limit of one vehicle allowed on each site. Additional parking is available in marked areas around the resort.
• Common amenity areas are for the enjoyment of all residents and are allocated on a first come first serve basis. Residents may elect to rent certain areas for special events by contacting the property manager.
• Any requirements for the clean out or repair of septic systems, electrical connections and water connections which are repeat issues as a result of the resident shall be billed to the resident. If the cause of such damage is not clear the initial cost shall be borne by the Resort, however repeat issues after repair and training shall then be borne by the resident.
• Operation of electrical or gas generators shall not be permitted unless due to emergency.
• High intensity outdoor lights including without limitation those known as "yard lights" shall not be permitted on the resident's lot.
• Please do not damage or remove any trees, bushes or landscaping. If you require any changes please contact the property manager.
• Management shall not be held liable or responsible for non-utilization of package components or loss of recreational opportunities due to weather or any other circumstances beyond our control.
• There shall be no smoking or open flame near any propane tanks including the one located by the office.
• Equipment rentals, including mini-golf can be signed out at the office. Residents are responsible for returning the property as is, any significant damage may require the resident to pay for the cost of replacement of such equipment. The use of any equipment is at the sole risk of the resident.
• Residents are responsible for the cleanliness of common area facilities and amenities which includes all indoor and outdoor areas. Residents must not damage any common area, including any equipment or supplies. Please clean up once you have finished enjoying the amenities.
• The use of drones is prohibited on the property. The use of cameras and cell phones for pictures and video footage is permitted however residents must be mindful of other residents privacy. Management shall place security cameras in certain common areas around the property for security purposes. By signing the lease residents agree and consent to management’s security cameras on the property.
• Residents shall discontinue immediately, upon demand by management, any conduct or practice within the resort which is, in the opinion of management, likely to harm or is disruptive to the resort or its residents.
• Residents must abide by any health and safety regulations which are implemented and distributed by management which would include any restrictions and regulations as a result of the COVID-19 policy. Such regulations may change from time to time and be at the discretion of management based on the regulations put forward by provincial and federal agencies.
• In light of the global pandemic associated with COVID-19, everyone shares in the obligation to observe certain requirements and guidelines to help keep themselves and others safe within your shared community. In particular, I represent that I have not tested positive for COVID-19 within the last two weeks and I have not been in direct personal contact with someone who has tested positive for COVID-19 within the last two weeks either. Further I represent I have not had any symptoms in the last 14 days and do not currently have such symptoms as disclosed by the provincial and Federal governments.
• Residents must not walk, skate or otherwise enter the water unless management has placed signage that it is safe to do so. Skating or walking on the lake during the winter as at the sole risk of the resident.
• Residents must maintain a safe distance from the septic lagoon located on the property and not cross the fence at any point.
• Campfires are allowed only in a properly contained fire rings. The fire ring must not be any larger than 30 inches in diameter. Campfires are to be totally extinguished when not personally attended. Management may prohibit campfires at any time when such fires are considered hazardous. At no time shall fire-pits be used to burn garbage.
• Pool hours are posted daily, subject to management’s changes based on weather and safety.
• No lifeguard on duty, no diving permitted. An adult/legal guardian must accompany children under 14 years of age. Infants and toddlers NOT potty trained MUST wear swim diapers. (We have some available at the store.)
• Alcohol is not allowed off campsites. No illegal substances are allowed on the property at any time.
• Smoking and the use of marijuana shall only be allowed in designated smoking areas or on each individuals RV lot. Such activities shall not impede on the enjoyment of neighbours. Disposal of cigarettes and other items must be done safely into garbage areas to limit the risk of fires.
• All residents must review the emergency response plan for details on muster points, exists and local non-emergency contacts. An updated plan shall be provided annually to all residents.
• Children under the age of 12 must be under the supervision of an adult when using common area amenities such as the playground, mini-golf, amenities building and other risk areas of the property.
• Fireworks or open-flamed torches of any kind shall not be permitted within the resort.
• The use or carry of firearms and other weapons is prohibited within the resort.
• The speed limit on the roads within the resort is 10 kilometers unless otherwise posted. Pleasure riding of motorcycles, snowmobiles, scooters, or other all-terrain type vehicles is prohibited within the resort and shall be only for the purposes of community between your site and off of the Resort.
• All facilities and property within the Resort are used by the residents at their own risk. The property manager and the owner shall not be responsible for any personal injury or for any loss or damage to any property of any resident(s).
• Residents must review the emergency management plan annually and be familiar with its contents.
• No glass container are permitted in any common areas.
• The use of archery, paintball, slingshots or air guns is PROHIBITED.
• NO LIFEGUARD ON DUTY IN BEACH, LAKE AND SAUNA AREAS, USE AT YOUR OWN RISK.
• We reserve the right to refuse service to anyone whose pet is NOT considered suitable to the serenity/safety of our guests or the Resort.
• Pets must be kept on a leash under the control of someone who can always manage all animals.
• Pets may not be left outside unattended.
• Guests are responsible to “clean up” after their pets.
• Pets are prohibited in resort buildings and amenity areas.
• Resort is not responsible for and will hold accountable pet owner for any injury or damage caused by pet(s).
• Service animals may accompany a disabled person without any proof of disability or certification for the service animal.
The rules and regulations above may be amended from time to time by management as required. The above list is not exhaustive and residents are asked to be respectful of their neighbours and carry out activities in a safe and responsible manner.
BYLAWS
BYLAWS – REGULATIONS AND GUIDELINES
Rules, Regulations and Guidelines of Residents
• All facilities and property within the Resort are used by the residents at their own risk. The property manager and the owner shall not be responsible for any personal injury or for any loss or damage to any property of any resident(s).
• Neither Pinnacle Trails Resort or management and its employees shall be subject to any individual direction or control by the individual residents. The control of employees is specifically vested in the management and its duly authorized agents of the Resort.
• Each resident shall keep his or her lot neat and tidy at all times. No accumulation of junk or debris of any kind shall be permitted on any lot or under a recreational vehicle.
• No more than one recreational vehicle shall be situated upon a single lot.
• Recreational vehicle lots may not be used for a commercial endeavor or for business purposes. Inventory for the purpose of a business shall not be stored upon any lot.
• The road shoulders must be kept clear. No rock lining, posts etc. outside your property line.
• Lot numbers and signs must be visible at all times.
• Residents must review the emergency management plan annually and be familiar with its contents.
• Plastic tarps shall not be used to cover recreational vehicles or park models or other chattels on a lot. Custom fit covers are allowed.
• Overnight accommodation or sleeping shall not be permitted in any secondary vehicle.
• No permanent structures shall be allowed on any of the campsites. Resident may not to apply for a development permit for a permanent structure without the prior written consent of the owner and they shall do so at their own expense and coordinate with the property manager. Any permanent structures are subject to local and regulatory permit and approvals.
• Deep freezers, refrigerators, washers or dryers, etc. shall not be located outside any recreational vehicle.
• ATV’s, snowmobiles and other non-highway recreational vehicles shall be stored in a shed on the property or in designated parking areas. Each lot shall not store more than 1 off highway vehicle.
• All connections from a recreational vehicle to the water system must have a water regulator and back flow water protector installed.
• A garburator shall not be used in the recreational vehicle.
• Residents may not flush any solid waste (diapers, tampons etc.) into the septic system. If such items are flushed and result in damage to the septic system the cost of the repairs shall be the sole responsibility of the resident.
• All recreational vehicles must have sewer connections which tightly seal and only nontoxic chemicals may be used within the recreational vehicle where such chemicals are being discharged into the resort's sewage system.
• Each resident is required to insure their own property and recreational vehicle upon their lot, inclusive of third-party public liability for a value not less than $1,000,000.00 or such greater amount as the resident’s association shall specify from time to time.
• Residents shall be responsible for the conduct of their families, guests or other persons they permit to use the resort or the resident's lot. They shall be responsible for the full value of any loss or damage to the property, equipment or facilities willfully or otherwise defaced, injured, damaged or destroyed by their families, guests or other persons the resident permits to use the resort or the resident's lot.
• Any wood brought on site must be cut up and ready to use. Additional wood is available for purchase from the property manager.
• Fireworks or open-flamed torches of any kind shall not be permitted within the resort.
• The use or carry of firearms and other weapons is prohibited within the resort.
• The speed limit on the roads within the resort is 10 kilometers unless otherwise posted. Pleasure riding of motorcycles, snowmobiles, scooters, or other all-terrain type vehicles is prohibited within the resort and shall be only for the purposes of community between your site and off of the Resort.
• The use of electric golf carts, licensed motorcycles and scooters as transportation is allowed. You must be at least 16 and have a driver's licenses to operate any motorized vehicles including electric golf carts on resort property. Any motorized vehicle including electric golf carts must have liability insurance (golf cart liability endorsement on home insurance policy) to operate within the resort and if being operated after dark must have headlights.
• Motor vehicles must be parked on the designated lot in front of the recreational vehicle and not on roadways, pathways, natural common areas or other grassed or natural areas. There shall be no washing of motor vehicles within the resort, which shall include off highway vehicles. Off highway vehicles may be washed in the designated wash station only.
• There is a limit of one vehicle allowed on each site. Additional parking is available in marked areas around the resort.
• Unlicensed derelict vehicles or large commercial trucks shall not be permitted within or upon resort property except in the course of delivering goods or services. Major repairs or adjustments shall not be made to motor vehicles within the resort.
• No resident shall permit more than 6 persons to reside overnight on one lot unless prior permission has been obtained from management.
• Quiet hours shall be observed from 10:00 p.m. to 8:00 a.m. week days and 11:00 p.m. to 9:00 a.m. weekends. Each resident shall be particularly considerate of the comfort and convenience of his or her neighbors. At all times radios, televisions or similar equipment shall be kept at reasonable noise levels in consideration of their neighbors. Loud or boisterous parties or noise will not be permitted upon any lot or within the resort.
• Common amenity areas are for the enjoyment of all residents and are allocated on a first come first serve basis. Residents may elect to rent certain areas for special events by contacting the property manager.
• Any requirements for the clean out or repair of septic systems, electrical connections and water connections which are repeat issues as a result of the Lessee shall be billed to the Lessee. If the cause of such damage is not clear the initial cost shall be borne by the Resort, however repeat issues after repair and training shall then be borne by the Lessee.
• Residents may be assessed a penalty fee of $250.00 for breaking any of the rules. Upon an initial warning such penalties may be applied at the sole discretion of management. Ongoing complaints and concerns of any residents shall be raised with the owners of the resort and may result in a penalty of $1,000.00 for a third offence, or termination of your lease if the problem persists.
• Residents shall discontinue immediately, upon demand by management, any conduct or practice within the resort which is, in the opinion of management, likely to harm or is disruptive to the resort or its residents.
• Tents, tent trailers, pop-up trailers, pup tents or tent-like enclosures shall not be permitted within the resort without prior permission of the property manager.
• Open screened rooms, maximum size of 150 square feet with a height of no more than 10 feet, shall be permitted for sitting purposes only. No more than two side shall be enclosed at any time and must not be enclosed when not in use. Screen rooms are not to be used for overnight camping under any circumstances. Bases for screen rooms must be placed at ground level. In consideration of your neighbor the location, design and style of the screened rooms must be approved by management.
• Sheds up to a maximum of 150 square feet must conform to the Resort’s architectural design standards and pre-approved by management. It is recommended sheds are purchased directly from the owners to ensure they comply with such standards. If sheds are not purchased from the owners of the Resort they must be either red or blue in colored siding, have white trim features and fit within the maximum allowable size.
• Structures other then non-permanent decks, gazebos or sheds are not allowed under any circumstance on the property.
• Outside drying of clothes is prohibited within the resort, except for the drying of bathing suits and towels.
• Residents may have two normal family pets within the resort. Family pets shall be well-behaved at all times. All pets shall be kept on leashes when not on the resident's lot and all pet waste shall be picked up immediately by pet residents and disposed of in appropriate receptacles. Management reserves the right to have any unruly pet removed from the resort and may restrict the size and breed brought upon resort property, as directed by the residents association. The use of the dog park is at the sole risk and liability of the pet’s owner, management or the Resort does not take any responsibility for any altercations between animals on the resort. Aggressive behaviour of animals may be subject to the penalties outlined herein if such occurrence is repetitive.
• Trees, bushes or grass shall not be planted within or upon the resort and composting of household garbage shall not be permitted without the prior approval of the property manager.
• All residents shall dispose of household garbage or trash in the containers provided by management. Household garbage shall not be stored outside recreational vehicles Large appliances, construction and/or large landscape refuse (i.e. spring clean-up) must be hauled to appropriate landfill sites off resort property, at the resident's expense.
• Residents shall not do, or authorize to be done, anything on the resort common property that may cause damage to trees, plants, bushes, flowers or lawns and not place any debris, rubbish or vegetation (i.e. spring clean-up) or objects unless approved by management on the common property.
• Residents shall not trespass on another resident's lot.
• Each resident must notify management with respect to any changes in resident ship as well as any resulting agreements with respect to the use and or possession of the lot.
• Propane tanks for recreational vehicles shall be limited to a maximum size of 125 US gallons (pig) capacity with a maximum of 3 tanks upon any lot. Tanks must not be enclosed and must be placed near the recreational vehicle.
• Rental of a recreational vehicle or lot by a resident to a third party shall not be permitted to keep the integrity of the resort and for the consideration of the other co-residents. Management shall, at all times, have the right to summarily end any unauthorized rental of any recreational vehicle or lot. Sub-leases shall be for a minimum of one month at a time subject to the approval of management.
• Operation of electrical or gas generators shall not be permitted unless due to emergency.
• High intensity outdoor lights including without limitation those known as "yard lights" shall not be permitted on the resident's lot.
• All recreational vehicles must be CSA approved. Recreational vehicles must be no more than 20 years old or approved by management when initially placed on any lot. Recreational vehicles will not have to be replaced that become older than these dates once placed upon the lot.
• All recreational vehicles must be placed upon the designated pad only. To allow for parking of vehicles a minimum 10 foot setback of all recreational vehicles and park models must be observed, measuring from the property pin adjacent to the common roadway. An unobstructed setback of 2 feet on side yards is required on all sites.
• Any awning being constructed onto a recreational vehicle must be approved by management. The height of any awning shall not exceed the height of the roof line of the recreational vehicle to which it is attached, and shall not extend more than 2 feet past the deck.
• Storage of materials shall not be permitted under any recreational vehicle or deck unless skirting completely removes such stored materials from view. Residents planning to store such materials or boxes under any recreational vehicle or deck must complete the skirting of the deck or RV within 90 days. In the case of 5th wheel vehicles, a vinyl hitch enclosure will suffice. The color and style of all deck skirting must be neutral or match the recreational vehicle, and either vinyl, vinyl-clad material or such other maintenance-free material must be utilized. Skirting cannot be of wood lattice.
• Non – permanent decks may not be constructed and not include any foundations. Decks which includes sundecks, patios, or other balconies are permitted subject to the conditions outlined herein. Balconies and decks may project up to 2.0m into required yards with a required yard setback of at least 4.0m. Decks must be well maintained and either natural color, stained or white, red or blue in color. Decks which do not project more than 0.6 m (2 ft.) above grade shall adhere to the siting requirements for accessory buildings, whether attached or detached, except that such structures may be allowed within the required front yard, but not closer than 1.5 m (4.92 ft.) from the front parcel line The maximum site coverage with the inclusion of the deck, need to ensure an open and graded parking space sufficient to permit a clearance of 4.5 m (14.8 ft.) between sides and 3 m (9.8 ft.) between ends of adjacent recreation vehicles. Further, the deck must be constructed such that campsites shall be accessible by means of a driveway at least 3 m (9.8 ft.) wide where the driveway is for one-way traffic, or at least 6 m (19.68 ft.) wide where the driveway is for two-way traffic, and so constructed that automobiles and trailers will not become mired. Decks may not exceed 30.0% of the square footage of the site. Decks must be pre-approved by management and constructed by either a contractor of the owner or a qualified party.
• One non-permanent storage shed shall be allowed per recreational vehicle lot and can be constructed of wood, vinyl or metal and, if of wood construction, then the shed must be sided with vinyl siding or other maintenance free material approved by management. Sheds shall not exceed Location of sheds must be approved by management and must be non-permanent. Sheds can be built on each site to a maximum shed size of 150 square feet. Sheds are to be constructed as accessory structures, with foundations no greater than what is required to ensure structural integrity for a shed no larger than 150 square feet.
• Carports of any kind shall not be constructed or placed upon the recreational lot.
• Campfires are allowed only in a properly contained fire rings. The fire ring must not be any larger than 30 inches in diameter. Campfires are to be totally extinguished when not personally attended. Management may prohibit campfires at any time when such fires are considered hazardous. At no time shall fire-pits be used to burn garbage.
• No fences of any kind shall be erected upon any lot without the prior approval of management.
• Residents shall not remove any trees from their lot without obtaining approval of management.
• Any resident carrying out any work within or upon their lot must ensure such work is diligently pursued and completed within 90 days. Contractors must be provided the guidelines to follow for construction and covered under workers compensation and other regulatory requirements. The household garbage bins are not to be used for construction waste.
• Construction involving use of heavy equipment in the spring shall not be permitted without the prior approval of management.
• Waiver by management of any breach of any condition, rule or regulation committed by any resident herein shall not be construed as a waiver of the management's right to give notice in respect of a subsequent breach of the same or other condition in the regulation or guideline by a resident.
• The gates close at 10 pm and is open each day at 8:00am unless the manager is not on site. Access outside of these hours shall be provided with your gate access code.
• Office hours of management shall be Mon-Friday 8 am to 8 pm, Saturday and Sunday 10 am to 7 pm during Summer Season. Residents may contact the property manager directly.
• Beach hours are 8 am to 8 pm daily, subject to management’s changes based on weather and safety.
• No lifeguard on duty, no diving permitted. An adult/legal guardian must accompany children under 14 years of age. Infants and toddlers NOT potty trained MUST wear swim diapers. (We have some available at the store.)
• Alcohol is not allowed off campsites. No illegal substances are allowed on the property at any time.
• Smoking and the use of marijuana shall only be allowed in designated smoking areas or on each individuals RV lot. Such activities shall not impede on the enjoyment of neighbours. Disposal of cigarettes and other items must be done safely into garbage areas to limit the risk of fires.
• Please ensure your site number and name are visible at all times. If the light is out on your sign please notify the property manager.
• All residents must review the emergency response plan for details on muster points, exists and local non-emergency contacts. An updated plan shall be provided annually to all residents.
• Residents may not alter or otherwise impact the wet areas as ponds on the property. This shall include no pollution or garbage in and around such areas.
• Please do not damage or remove any trees, bushes or landscaping. If you require any changes please contact the property manager.
• Management shall not be held liable or responsible for non-utilization of package components or loss of recreational opportunities due to weather or any other circumstances beyond our control.
• Residents must maintain a safe distance from the septic lagoon located on the property and not cross the fence at any point.
• Residents must not walk, skate or otherwise enter the water unless management has placed signage that it is safe to do so. Skating or walking on the lake during the winter as at the sole risk of the resident.
• There shall be no smoking or open flame near any propane tanks including the one located by the office.
• Residents may reserve the guest camping sites by speaking to the manager and shall be handled on a first come first serve basis. Management takes no responsibility if the Resort is at capacity.
• Equipment rentals, including mini-golf can be signed out at the office. Residents are responsible for returning the property as is, any significant damage may require the resident to pay for the cost of replacement of such equipment. The use of any equipment is at the sole risk of the resident.
• Residents may only use recreational vehicles and trailers which are suitable for highway transportation. The use of mobile homes, park models and pre-manufactured homes is prohibited on the sites without the prior written consent of the owners.
• Residents must abide by any health and safety regulations which are implemented and distributed by management which would include any restrictions and regulations as a result of the COVID-19 policy. Such regulations may change from time to time and be at the discretion of management.
• Residents are responsible for the cleanliness of common area facilities and amenities which includes all indoor and outdoor areas. Residents must not damage any common area, including any equipment or supplies. Please clean up once you have finished enjoying the amenities.
• Drones are not allowed on the property for the safety and privacy of our residents. If you wish to take drone footage for special circumstances please contact the manager to get written approval including proof of any required permits and licences.
• The use of drones is prohibited on the property. The use of cameras and cell phones for pictures and video footage is permitted however residents must be mindful of other residents privacy. Management shall place security cameras in certain common areas around the property for security purposes. By signing the lease residents agree and consent to management’s security cameras on the property.
• Children under the age of 12 must be under the supervision of an adult when using common area amenities such as the playground, mini-golf, amenities building and other risk areas of the property.
• Residents may conduct minor services and repairs on their lots of their RV, vehicle, sheds, decks and off highway vehicles however the changing of fluids, oils and chemicals is strictly prohibited including the dumping or drainage of such fluids into the septic system. Off highway vehicles may be cleaned only in the designated wash area.
• Horses are allowed on the property however owners must provide adequate food, shelter and water to the animals at their own cost. Horses may be kept on side or in designated areas only. Owners must clean up any trails of horses on the property. Please speak to the manager to discuss further.
The rules and regulations above may be amended from time to time by management as required. The above list is not exhaustive and residents are asked to be respectful of their neighbours and carry out activities in a safe and responsible manner.
At some further date management may elect certain residents of the Resort to act as a bylaw, resolution and dispute committee for the purposes of updating and enforcing rules and regulations on behalf of the residents of the resort. Please speak with management if you wish to learn more about participating in the committee.
Thank you for taking the time to read through the bylaws. We hope everyone has an equal opportunity to enjoy the Resort to its full potential and spend time outdoors.
Pinnacle Lifestyles Resort Inc.
CANCELLATION POLICY
Cancellation Policy:
Cancellations for any reasons, at the option of the purchaser shall be subject to following refund policies.
- Reservations cancelled more than 14 days in advance of arrival will be refunded 100% subject to a $25 cancellation fee.
- Reservations cancelled between 14 and 7 days in advance of arrival will incur a cancellation fee of 20% of the reservation stay.
- Reservations cancelled between 7 and 3 days in advance of arrival will incur a cancellation fee of 50% of the reservation stay.
- Reservations cancelled less than 72 hours notice before arrival will forfeit a refund of any kind.